This Privacy Policy explains how AIFloweX ("AIFloweX," "we," "us," or "our") collects, uses, and protects information when you visit aiflowex.com (the "Site") or use our services. We are committed to handling your data responsibly and in accordance with applicable data protection laws, including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).
1. Who We Are
AIFloweX LLC is a company registered in Wyoming, United States, with its registered office at 1621 Central Ave, Cheyenne, WY 82001, United States. For any privacy-related questions, contact us at [email protected] or [email protected].
For the purposes of the GDPR, AIFloweX is the data controller of personal data collected through this Site.
2. Information We Collect
- Information you provide directly: When you submit a contact form, book a call, or request a demo, we collect your name, email address, company name, phone number (if provided), and any details you include in your message.
- Information collected automatically: When you visit the Site, we may collect your IP address, browser type, device information, pages visited, referring URL, and timestamps. This is collected through cookies and similar technologies (see our Cookie Policy).
- Communications: Records of correspondence when you contact us by email or other channels.
We do not knowingly collect personal data from individuals under the age of 16.
3. How We Use Your Information
- To respond to your inquiries and communicate with you about your request;
- To schedule and conduct discovery calls, demos, and consultations;
- To provide, deliver, and support the services you engage us for;
- To improve the performance and content of our Site;
- To comply with legal and regulatory obligations.
We do not sell your personal information, and we do not use it for unrelated advertising or share it with data brokers.
4. Legal Basis for Processing (GDPR)
- Consent — for non-essential cookies and analytics;
- Performance of a contract — to deliver services you have requested;
- Legitimate interests — to respond to inquiries and operate our business securely;
- Legal obligation — where we are required to retain or disclose data by law.
5. Cookies and Analytics
We use cookies and similar technologies to operate the Site and, with your consent, to measure usage. We use Google Analytics 4 (measurement ID G-7F2X8P9W4L) to understand how visitors interact with the Site. Google Analytics may process certain data (such as IP address and usage data) on our behalf. For more information, see Google's privacy practices at policies.google.com/privacy. You can manage your preferences through our cookie banner and our Cookie Policy.
6. Third-Party Processors
We share data only with trusted service providers who help us operate our business, and only to the extent necessary. These may include:
- Analytics — Google Analytics 4, provided by Google LLC;
- Hosting and infrastructure — DigitalOcean, LLC;
- CRM and email — HubSpot, Inc. (HubSpot CRM), used to manage communications and inquiries;
- Scheduling — Calendly, LLC, used to book discovery calls;
- Form processing — Formspree, Inc., used to securely deliver contact-form submissions to us.
Each processor is bound by contractual obligations to protect your data and process it only on our instructions.
7. International Data Transfers
Some of our service providers may process data outside your country, including outside the European Economic Area. Where this occurs, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Inquiry data is typically retained for 24 months unless a business relationship is established, after which retention follows our client records policy.
9. Your Rights
- Access the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase your data ("right to be forgotten");
- Restrict or object to certain processing;
- Data portability;
- Withdraw consent at any time, without affecting prior processing;
- Lodge a complaint with a supervisory authority.
California residents (CCPA/CPRA) additionally have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of "sale" or "sharing" of personal information. We do not sell personal information. We will not discriminate against you for exercising your rights.
To exercise any of these rights, email us at [email protected]. We will respond within the timeframe required by applicable law.
10. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent changes. Material changes will be communicated where required by law.
12. Contact Us
AIFloweX
1621 Central Ave, Cheyenne, WY 82001, United States
Email: [email protected]